We' re Here to Help

Whether you need help starting your visit, understanding your prescription, or tracking your order — we've got you covered.

Pharmacy Support

Have questions about your prescription, ingredients, or how to use your medication? Our licensed pharmacy team is here to help. We're available Monday–Friday, 9AM–5PM EST, and always happy to support your skin care journey.

Phone Number

317-210-8010

Live chat

Monday-Friday 9AM - 6PM EST

Emergency Help

Telederm.me does not provide emergency or crisis care.If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. For urgent but non-life-threatening issues, please contact your doctor or visit an urgent care center.