We' re Here to Help

Whether you need help starting your visit, understanding your prescription, or tracking your order — we've got you covered.

Pharmacy Support

Questions about your treatment, prescription, or how to use your medication? Message your dermatologist or clinical team. We're available Monday–Friday, 9AM–5PM EST, and always happy to support your skin care journey.

Email

Support@telederm.me

Address

Innovative Rx, LLC (DBA TELEDERM.ME)
11954 Fishers Crossing Drive, Fishers IN 46038

Chat with us

Message anytime — we reply within a few hours.

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Emergency Help

Telederm.me does not provide emergency or crisis care.If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. For urgent but non-life-threatening issues, please contact your doctor or visit an urgent care center.